The City of Sylvania is pleased to announce the backflow prevention tracking program has transitioned to Backflow Solutions Inc. (BSI) for managing backflow device testing and compliance. This change will help streamline communication between the City of Sylvania, property owners, and licensed testers, ensuring a more efficient and secure way to track annual testing and maintain compliance with state and local regulations.
Testers should register with BSI Online at BSI Online to begin submitting test reports.
All commercial customers are required to submit annual backflow prevention assembly tests and maintenance reports through the BSI tracking system.
What This Means for Property Owners and Testers:
- All existing backflow device records have been transferred to BSI Online.
- Property owners will receive annual test due notifications directly from BSI.
- Licensed testers will submit test reports electronically through the BSI Online portal.
Next Steps:
- Property owners should follow the instructions in the upcoming BSI notification letter to schedule annual backflow testing with a certified tester.
- Testers should register with BSI Online at BSI Online to begin submitting test reports.
For more information or assistance, please contact the Utility Office.
Suite 102
6730 Monroe St.
Sylvania OH 43560
P: 419-885-TREE (8733)
F: 419-885-8963
E-Mail: utb@cityofsylvania.com
Hours: Monday through Friday, 8:00 a.m. – 4:30 p.m.
About Backflow:
To protect the public water supply, the state of Ohio and City of Sylvania policies require precautions to be taken to isolate any contamination or pollution that may be present in consumer water systems which could backflow into the public water supply. If a customer is found to have a potential or actual cross-connection contamination hazard, the customer is required to eliminate the hazard and/or install an appropriate backflow prevention device at the service connection and/or hazard.
What is Backflow?
Backflow is the reversal of proper flow of water back into the public water supply. Backflow occurs when the pressure in a customer’s pipes is greater than the pressure of the water mains.

What is a backflow prevention device?
Any device intended to prevent the backflow of water from a customer water system to the public water system. These devices are typically installed close to the water meter.
What are some common potential backflow hazards?
- Water operated sump pumps
- Hose connections to chemical distributors such as lawn fertilizer or herbicides
- Hose connections to a water outlet or laundry tub
- Lawn irrigation systems
- Swimming pools or hot tubs
- Boiler heating systems that are connected to the potable water supply
- Private or non-potable water supplies located on the property
- Industrial or Commercial processes
To report any suspected cross-connections, contact the Water Foremen, Shawn Turner.
P: 419-885-TREE (8733), option 1
E-mail: sturner@cityofsylvania.com
Downloadable Content
Rules and Regulations
EPA Backflow Fact Sheet
Additional Information
BSI Online – Water Customer, Residential Brochure
Backflow – How it Works USA








