Our Utilities Department
This office handles residents’ utility bill payments, refuse questions, contracts for service, meter connections and disconnections, service problems, meter reading, billing, and water and sewer tap permits.
6730 Monroe Street
Sylvania OH 43560
Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m.
For advisories on utility construction projects, click here.
These public employees also make sure that the City of Sylvania’s solid waste program is working smoothly. All refuse and recycling programs are managed through the Utilities office. For information on refuse and recycling, visit Refuse & Recycling.
All households in Sylvania are required to pay for refuse pickup. For information on refuse fees, click here.
For information on green waste pickup, visit Community/Green Programs.
You are able to pay your utility bill by cash, check, money order or automatic debit (click here for an automatic debit authorization form). This payment may be brought into our office, mailed or dropped off anytime using the payment box located on the front of the administration building.
Online Accounts and Email Billing
By creating an online account, you are able to view payment and usage history, a detailed breakdown of your utility bill, and set up email billing.
Email billing is the quickest way to receive your utility bill. After creating your online account you will have an option to “Go Paperless.” When email billing is set up, you will receive your utility bill the day it is created and you still will have the option to view your bill in a PDF format.
Items Available for Purchase
- Water Tap Permits (call for pricing)
- Second Meter Permits (call for pricing)
- Sanitary and Storm Tap Permits (call for pricing)
- Green Yard Waste Stickers (call for pricing)
- Green Yard Waste Bags ($2.00)
- Extra Refuse Bag Stickers ($2.25)
- Bulk Item Refuse Stickers ($12.50)
Forms and Documents
Consumer Confidence Report
Sylvania Water Supply Study
Automatic Deduction Authorization Form
Backflow Test Form
2017 Water and Sewer Rate Increases
Current Water and Sewer Rates
Recycling Calendar and Acceptable Materials
2018 Refuse Pick Up Schedule
Frequently Asked Questions
Water or Sewer Emergencies
P: 419-885-8950 (regular business hours Monday through Friday 8:00 a.m. to 4:30 p.m.)
P: 419-885-8902 (after hours and holidays)